No per-minute call charges. No hidden config fees. One flat monthly rate covers your entire team.
| Feature | Starter | Business | Pro |
|---|---|---|---|
| Monthly price | $29.95 | $49.95 | $99.95 |
| Setup fee (one-off) | $299 | $399 | $599 |
| Extensions included | Up to 5 | Up to 15 | Up to 30 |
| Phone numbers included | 1 | 2 | 3 |
| Auto-attendant (IVR) | ✓ | ✓ | ✓ |
| Voicemail to email | ✓ | ✓ | ✓ |
| Voicemail transcription | — | ✓ | ✓ |
| Mobile & desktop app | ✓ | ✓ | ✓ |
| Call recording | ✓ | ✓ | ✓ |
| Reporting dashboard | — | ✓ | ✓ |
| Advanced analytics | — | — | ✓ |
| Hunt groups & queues | — | ✓ | ✓ |
| After-hours routing | Basic | Full | Advanced |
| Hold music & messages | — | ✓ | ✓ |
| Number porting | ✓ | ✓ | ✓ |
| Multi-location config | — | — | ✓ |
| Priority support | — | — | ✓ |
| Australian support | ✓ | ✓ | ✓ |
| Get Started | Get Started | Get Started |
Desk phone rental. Compatible with all plans. Delivered and pre-configured.
Add local, national (1300), or mobile numbers to any plan.
Need more extensions than your plan allows? Expand at any time.
Professional voice recording of your auto-attendant greetings and menus.
No. Our plans are month-to-month. The setup fee is a one-time charge for configuration. After that, you can change or cancel your plan at any time.
Yes. Number porting is included with every plan. We'll handle the transfer of your existing number to your new system — no downtime, no disruption to incoming calls during the process.
Most businesses are live the same day or the next business day after signing up. We configure your system, set up your extensions and routing rules, and let you know when you're ready to go.
No hardware is required. Your team uses the mobile or desktop app on their existing devices. If you prefer physical desk phones, we have rental handsets available at $5/month each.
We manage all ongoing changes. If you need to update routing rules, add an extension, change your greeting, or adjust hours — just contact us. Changes are handled by our team, not you.
The monthly plan covers the system, features, and management. Standard local, national, and mobile calls within Australia are included. International calls and premium numbers may incur additional charges — we'll advise you upfront.
Yes. The Pro plan supports multi-location configuration. Starter and Business plans are best suited to single-location businesses. Contact us if you're not sure which fits — we'll recommend the right option.
We do. You're not expected to know how to configure a PBX system. Veblen manages the technical side. You get a working phone system — we handle everything behind it.